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Registered Customers

(moneytext Account)

 

1. Open an account by registering your details on our secured website!

 

2. Once registration is complete you will have access to register the mobile phone numbers of family and friends (buddies) abroad. Remember to include the international dialling code for each phone. You can also assign a name to each mobile phone number.

 

3. You can now manage your account by setting top up amounts for each phone and also which days you want the top up to reach their phones.

 

4. Or from your mobile phone text tu(space)5(space)name or 'tu 5 billy' to 83900. This means moneytext £5 to the name billy. There will be no charges to your mobile phone account. All charges will be debited to the card details you provided during registration. In this case £5 will be debited including service charges to your card and your buddy's mobile phone will be credited instantly in their local currency less service charges.

 

5.You will receive a text message to confirm that your top up have been successful. At the same time your family or friend will receive a text message telling them that you have top up their mobile phone account.

 

6. You can log on 24/7 to check your transaction records and also to contact customer services.

 

 

Unregistered Customers

(moneytext Me)

 

A) Text your instructions from mobile phone 24/7

 

1. Simply text tu 5 00233xxxxx to 83900. As in step 4 above the mobile number 00233xxxxxx will be topped up in their local currency less service charges. Your mobile account will be debited with £5 by way of a £5 reverse billing SMS to your phone. Please make sure you have at least £5 on your mobile phone account before you use the service.

 

2.You will receive a text message to confirm that your top up has been successful. At the same time your family or friend will receive a text message telling them that you have topped up their mobile phone account.

 

 

B) Using an Approved Agent

 

1. Approach an approved moneytext agent give him/her your mobile number and that of your family and friend abroad. Pay the full £5. The mobile phone number of your family or friend will be top up in their local currency less our service charges.

 

2.You will receive a text message to confirm that your top up have been successful. At the same time your family or friend will receive a text message telling them that you have top up their mobile phone account.

 

3.Buy the Instant top up voucher and follow the instructions at the back of the voucher.

 

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